Get Noticed: Your Twitter Image

February 3, 2010 10:49 by dmacdonald

As Twitter continues to dominate the Internet, we can naturally conclude that users are adding more and more followers each day. How will you stand out as a differentiated brand amidst all the noise and thousands of other tweets?

1. Elevate Your Brand Name

Smart brands use Twitter in meaningful ways, and most of them use their brand name as a way to make sure customers can find and recognize them. See how these top brands are elevating their presence through creative use of their unique 'twitter' value proposition.

Resource: 40 of the Best Twitter Brands and the People Behind Them 

2. Custom Twitter Backgrounds

Most Twitter follows scan their tweets quickly to find what is of interest to them. In order to standout, you can begin to use images or custom backgrounds to get noticed.

Customer Backgrounds: TwitterImage 

3. Build Your Twitter Brand with Memes

Hash tags are ways to denote an important tag word used in a Twitter update. The purpose in doing so is to build a community around a given tag word, which encourages more activity around a topic of interest. Search engines and dedicated Twitter memes can pick up on these hash-tagged keywords and provide a streamlined, niche set of Twitter updates relevant to that topic of interest. It can also help you build your brand.

Global Tags for Twitter (Updated Daily): Twemes 

Great Resource:

50 Useful Twitter Tools for Writers and Researchers 

Related Posts:

Twitter Can Be a Real Tweet

Can't Get Enough of Twitter: It's Become Universal!

Best

Denice MacDonald


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Take the 2010 Social Media Survey

January 20, 2010 11:28 by dmacdonald

Website Magazine's March, 2010 cover story is about social media for business. And, as an educated audience of Web professionals in the industry, they want your input!

Please take just a couple of minutes to take their 2010 Social Media Initiatives survey. They want to know how social media is affecting your business, and what some of your objectives might be in 2010.

The survey is very brief, and they will share responses (anonymously, in aggregate) with all of their readers in the upcoming issue of Website Magazine. 

Take the survey now.  

Why should you care?

Social Media is getting quite a bit of hype – but is anyone truly doing it correctly?  With a lot of chatter and just plain noise – web strategist may need to get back to the basics: who is the intended audience and is the organization creating the right conversation that invokes engagement and sharing? I’ll be anxious to share the results of what others are doing in 2010.

More About Website Magazine (Denice's favorite web resource)

Website Magazine is the one magazine to focus exclusively on the business of running a website: tips for successful websites, solutions for enhancing website traffic, the latest Internet industry trends and statistics, as well as news analysis on the Internet industry.

Subscriptions (complimentary and professional/print and online)

Advertise (lots of opportunities and great pricing)

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Denice MacDonald


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2010 Top Web Technology to Watch: Social CRM

January 14, 2010 10:54 by dmacdonald

As always in January, we start to see a plethora of web predictions for the year. This year is not any different with the marked transition of mobile video, Android technology and geo mapping. In my estimation, the top technology to watch will be Social CRM.

 

We’ve seen the rise of Twitter and Facebook as social communication tools. This year, those modes of real-time communication will find their way deeper into the enterprise. Salesforce.com is set to launch Chatter, its real-time stream of enterprise data which interfaces with Twitter and Facebook and turn them into business tools. Startups like Yammer and Bantam Live are also making business more social.

 

As recently as last March, Jeremiah Owyang was blogging on The Future of Twitter: Social CRM. In that blog, Jeremiah inferred the various directions Twitter could go: create their own brand management system that they can resell to the world’s companies to monitor, alert, track, prioritize, triage, assign, follow-up, and report on the interactions with brands.

 

However, there is still one huge quandary – can CRM be ‘automated’ – that is, respond fast enough (daily, by the hour, by the minute) while still providing a personal touch to help and assist customers, continue to build relations and trust?

 

Again, Jeremiah Owyang presents and interesting blog on Matrix: The Four Social Support Strategies wherein he discusses the various ways in which to interact with customers – specifically the fourth strategy (automated social support) – companies will have the ability to quickly scale by responding to customers faster, and more accurately, using automated responses.

 

Bottom-line – whatever your social media strategies are for 2010, you’ll need to watch closely the rapidly changing landscape of Social CRM.

 

Best

Denice MacDonald

 

Sources:

10 Technologies That Will Rock 2010 by Erick Schonfeld, January, 2010

The Future of Twitter: Social CRM by Jeremiah Owyang, March, 2009

Matrix: The Four Social Support Strategies by Jeremiah Owyang, November, 2009


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Social Media in 2010

December 20, 2009 10:36 by dmacdonald

According to several leading experts, social media is a number one priority in 2010. Social media will be used by organizations to lift their brand, stay connected to customers while using networks to grow their lead-gen pipelines. To learn how your organization can capitalize on what others are doing, check out these ‘top’ resources, articles and blogs from leading subject matter experts.   

Social media on marketers' menu for 2010 by Helen Leggatt, Biz Report   

"It looks like social media is on the menu for most marketers next year. A survey of almost 2,000 MediaPost subscribers found that over half plan to have "a presence on social networks" as part of their marketing mix in 2010..."  

10 Ways Social Media Will Change In 2010 by Ravit Lichtenberg from Ustrategy.com

"It is impossible to separate social media from the online world. Facebook reached 350 million users last month -- 70% of whom are outside the US -- and it accounts for 25% of the Web's traffic, according to Pew nearly one in five people on the web use Twitter or some other service to check status messages, and 94% of enterprises plan to maintain or increase their investment in enterprise social media tools. The social media conversation is no longer considered a Web 2.0 fad -- it is taking place in homes, small businesses and corporate boardrooms, and extending its reach into the nonprofit, education and health sectors. From feeling excitement, novelty, bewilderment, and overwhelmed, a growing number of people now speak of social media as simply another channel or tactic..."

Why You Need A Social Media Policy in 2010 by Vanessa DiMauro, Customer Think   

"Policies are dull. No one wants to create them, no one likes to read them and certainly, few desire the job of enforcing them.  But they can play an important role in outlining the rules of engagement around a particular set of online behaviors and have a strong role to play in the face of new situations where the there are no standards.  This is especially true with the wild west world of social media in business..."  

Six Social Media Trends for 2010 by David Armano, Harvard Business Review   

"In 2009, we saw exponential growth of social media. According to Nielsen Online, Twitter alone grew 1,382% year-over-year in February, registering a total of just more than 7 million unique visitors in the US for the month. Meanwhile, Facebook continued to outpace MySpace. So what could social media look like in 2010? In 2010, social media will get even more popular, more mobile, and more exclusive — at least, that's my guess. What are the near-term trends we could see as soon as next year..."

Best to my network this holiday season!   

Denice MacDonald 


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Square: Mobile Pay Device

December 9, 2009 10:32 by dmacdonald

Twitter creator Jack Dorsey recently gave the first public demonstration of his hotly-anticipated latest venture “Square” – a device that allows its users to make credit card payments through their cell phones.

Square is a card reader about one inch in length that attaches to the headphone socket of most cell phones. 

The device contains a magnetic strip reader that allows a user to swipe a card, which will then coordinate online with card issuers and banks through a mobile application on the user’s cell phone. 

Basically, the Square works very similarly to card swipers that you see in most retail stores.

The device is scheduled to be available for iPods and iPhones in March 2010. 

View the latest "Square" YouTube video from TechCrunch    

Sources: 

After Twitter, Comes Square - By Richard Neil Ilagan, The News Chronicle

Creator Reveals Square Mobile-pay Device - By Barry Neild, CNN

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Denice MacDonald


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Social Monitoring Tool

August 2, 2009 09:37 by dmacdonald

Sensidea, a digital media consultancy, has launched an amazing social monitoring tool called “socialseek.” 

According to Sensidea: “With wide reach, cool charts, comparing topics, and exporting results and charts, socialseeks makes it simple and easy to understand your social status, track against the competition, and make decisions to stay in the scene...and do it right from your desktop.”

The application includes the following features:

>Seek Blogs, Tweets, Videos, Images, and Events 

>Add any site you want to track, no problem

>Real-time automatic updates and notifications

>Track all the chatter by city or anywhere

>Find something interesting? One click away

>Compare topics to see what's making more noise

>Quick charts to see trends and track what's hot

>Export results to CSV & PDF

>Brands Track yourself against the competition

>Windows & Mac Compatibl

Get socialseek here now.

To learn more about Sensidea, an incredible, upcoming digital company, go here.

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Denice MacDonald


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Publish iPhone Audio on Twitter with TweetMic

July 4, 2009 08:36 by dmacdonald

TweetMic is a simple and intuitive Twitter client app for the iPhone that allows you to make high-quality audio recordings or "Tweetcasts" and publish them directly to Twitter.

There is no limit to how much you can record and you don't need to sign up for any additional service to start using TweetMic.

More information here!

For more expanded information on Twitter in general, consider Mashable - The Social Media Guide:

- 6 Twitter Search Services Compared
- 6 Unique Twitter Visualizations
- 20+ Great Twitter Tools for Firefox
- 20 Twitter Badges to Show Off Your Tweets

Happy 4th of July to all you!

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Denice MacDonald


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Can't get enough of Twitter? Seems it's become universal

April 11, 2009 12:17 by dmacdonald

Social Media has revolutionized the way we communicate and do business. Nothing could be more evident when Twitter is thrown in the mix. 

Twitter Revolution 

Earlier this year, Hitwise reported that the market share of visits to Twitter surpassed Digg for the first time since launch and was ranked #84 (one above Digg at #85) in the Computers and Internet category. Also interesting is Twitter’s clickstream, where Digg relies heavily on traffic from Google (38.8%) while Twitter receives a higher share of traffic from social networks, which is mostly due to the applications which integrate the services. 

Twitterverse 

That's great learning but what does that mean to you? Simply that the groundswell of accpetance will help catapult the application - based on user needs and preferences. WE now become the driver of the success of an application - or in the this case - an amazing communication channel.  

Will You Be a Part of the Next Revolution in Social Marketing?

Whether you are a first time user, have an interest for business networking or simply have curiousity, learn more about Twitter with these great resources below: 

Twitter Handbook by Warren Whitlock and Debra Micek (Highly recommended and free)

Twitter Revolution by Debra Micek (Paperback available at Amazon)  

Make Money Using Twitter -- Learn how to find customers. Easy Online Class.  

Twitterprise -- Twitter for the Enterprise with Free Webinar series.

Twittering from BusinessWeek -- Read About Twitter's Impact on the World, One Tweet at a Time.

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Denice MacDonald


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WebProNews Video Blog

April 8, 2009 09:16 by dmacdonald

If you’re a busy web professional like me, you don’t have time to participate in every event, tradeshow or user group.  Moreover, if you don’t care for daily extensive reading and prefer some face time, a video blog may be your answer. 

WebProNews Blog Videos is your home for ebusiness, tech and search video content. They provide exclusive coverage of conferences, compelling interviews with top names in the industry, practical tips, and online news that matters.

You can watch the blog version with actual clips at events with subject matter experts like Bruce Clay, or you can read the blog.

Either way, you will be able to find current information that would take hours to filter through via daily searches or bookmarking. WebProNews provides RSS feeds and archived blogs.

Here are a couple of interesting, if not edgy, posts:

Bruce Clay - SES NY 2009 - Mike McDonald sat down with Bruce Clay for an interview at Search Engine Strategies, NY on a follow-up to ranking being dead, and changes to search results based on behavioral and intent-based data.

SES NY - Twitter Exclusively as a Marketing Tool? - Discussion on Guy Kawasaki's presentation at the Search Engine Strategies, NY.

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Denice MacDonald


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Merging Twitter and Blogging: Tips and Tools

March 22, 2009 09:15 by dmacdonald

As I take the plunge into Twitter-hood, I am amazed at all the resources available to make micro-blogging a success. Merging Twitter and blogging can simply be done by using these simple tools:

Add to Any: Get your posts shared on Twitter by using Add to Any on your WordPress blog.

TwitThis: Make use of this plugin to send Twitter messages about your blog post.

MyTwitter: Use the MyTwitter plugin to display your Twitter status on WordPress.

Twitpress: Twitpress will send out a Tweet every time you post a new blog entry.

TwitterCounter: With this plugin, you can display the number of followers you have on Twitter.

TwitterFeed: Announce your blog post on Twitter with a customized message using TwitterFeed.

TwitterButtons: Just as you want Twitter to send visitors to your blog, you’ll want your blog to send visitors to your tweets. 

More Resources: 

10 Ways Twitter Will Change Blog Design in 2009 by Rachel Cunliffe  

Twitter Versus Blogging by Tony Morgan

Twitter and Blogging: Tips and Tools by Soshable.com

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Denice MacDonald


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